Shipping Policy
Order Processing
At Sanju Raj Dry Fish, all orders are processed after order confirmation and payment verification (if applicable).
Orders are usually prepared and dispatched within 1–3 working days, depending on product availability and order volume.
Shipping Coverage
We provide shipping services to selected locations across India.
Delivery availability may vary depending on the customer’s location and courier service support.
Delivery Time
Estimated delivery time may vary based on:
- Delivery location
- Courier availability
- Weather conditions
- Festival seasons or public holidays
Normally, orders may take 3–7 working days for delivery after dispatch.
Shipping Charges
Shipping charges may vary depending on:
- Order quantity
- Delivery location
- Weight of the products
Any applicable shipping charges will be informed during order confirmation.
Product Packaging
All dry fish products including:
- Pandugappa
- Vanjaram
- Pedda Nethallu
- Chinna Nethallu
- Pedda Royyalu
- Chinna Royyalu
- Bommidi Kaddilu
- Pappu Royyalu
- Kanaganthalu
- Pandu Goraka
- Royya Pottu
- Sappidi Savidalu
- Uppu Savidalu
- Koyyinga
are packed carefully to maintain hygiene and product quality during transportation.
Customer Responsibilities
Customers must provide:
- Correct name
- Accurate delivery address
- Valid phone number
Incorrect information may cause delivery delays or failed delivery attempts.
Delivery Delays
We are not responsible for delays caused by:
- Courier service issues
- Natural disasters
- Weather conditions
- Public holidays
- Transportation problems
- Unexpected events beyond our control
Damaged or Missing Orders
If customers receive:
- Damaged products
- Missing items
- Wrong products
they must contact us within 24 hours of delivery with photos or proof for verification.
Order Tracking
Customers may contact us for shipping updates and delivery status after dispatch confirmation.
Cancellation of Shipped Orders
Once the order has been shipped or dispatched, cancellation requests may not be accepted.
Contact Us
For shipping-related questions or support, customers can contact Sanju Raj Dry Fish through the contact details provided on the website.