Terms and Conditions – Sanju Raj Dry Fish
Welcome
Welcome to Sanju Raj Dry Fish. By using our website, placing orders, or contacting us through the website, you agree to the following Terms and Conditions.
Products
We sell different varieties of dry fish products including:
- Pandugappa
- Vanjaram
- Pedda Nethallu
- Chinna Nethallu
- Pedda Royyalu
- Chinna Royyalu
- Bommidi Kaddilu
- Pappu Royyalu
- Kanaganthalu
- Pandu Goraka
- Royya Pottu
- Sappidi Savidalu
- Uppu Savidalu
- Koyyinga
Product availability may change based on stock and season.
Pricing
All prices displayed on the website are in Indian Rupees (₹) and are based on per kilogram (kg).
Prices may change at any time without prior notice depending on market conditions and product availability.
Order Confirmation
Orders will be confirmed only after:
- Customer details are verified
- Product availability is checked
- Payment confirmation is received (if applicable)
We reserve the right to cancel or refuse any order.
Payment Terms
Customers must make payment through the available payment methods mentioned on the website.
For Cash on Delivery or direct payment orders, customers must ensure correct address and contact details.
Shipping & Delivery
- Delivery time may vary depending on location and product availability.
- We are not responsible for delays caused by courier services, weather conditions, or unforeseen situations.
- Customers should provide accurate delivery information.
Return & Refund Policy
Since dry fish is a food product:
- Returns are not accepted after delivery unless the product is damaged or incorrect.
- Customers must report issues within 24 hours of delivery with proper photos or proof.
- Refunds or replacements will be decided after verification.
Product Quality
We aim to provide quality dry fish products. However:
- Natural variation in size, color, and texture may occur.
- Customers should store products properly after delivery.
Customer Responsibilities
Customers agree:
- Not to misuse the website
- Not to provide false information
- Not to use the website for illegal activities
Intellectual Property
All website content including:
- Logo
- Images
- Product names
- Designs
- Text content
belongs to Sanju Raj Dry Fish and should not be copied without permission.
Privacy
Customer information such as name, phone number, and address will only be used for:
- Order processing
- Delivery
- Customer support
We do not sell customer information to third parties.
Changes to Terms
Sanju Raj Dry Fish may update these Terms and Conditions at any time without prior notice.
Contact Us
For orders or support, customers can contact us through the phone number, WhatsApp, or email provided on the website.